Privacy Policy

Effective date: 04 Nov 2025

Who we are: ADMINGLOVES PRIVATE LIMITED ("we", "us"). Website: admingloves.com. Products: SSPR Product.

This policy explains what we collect, why, how we use it, and your choices. It covers our website, customer portal, desktop/agent software, mobile app, and support channels.

1) Data we collect

Account data: name, company, job title, email, phone, country, passwords (hashed), tenant or license details.

Billing data: billing contact, address, tax IDs (e.g., GSTIN/VAT), partial payment details from our processor. We do not store full card numbers.

Usage & device data: IP address, browser or OS version, app version, language, event logs (sign-in, errors), crash reports.

Support data: messages, screenshots, files you send, ticket history.

Directory data (product use only): identifiers needed for authentication or self-service password reset (e.g., username, email, user ID). We do not collect your directory password.

Cookies/SDKs: functional cookies, analytics, and—only if enabled—marketing tags. See Cookies section.

We do not intentionally collect sensitive personal data unless you provide it for a clear purpose (e.g., tax documentation or legal compliance).

2) Why we use your data

  • Provide and secure the service, create accounts, license and authenticate users.
  • Process payments, invoicing, tax compliance.
  • Support, troubleshooting, and service improvements.
  • Communicate product updates, security notices, and optional marketing (with opt-out).
  • Prevent fraud, abuse, and enforce terms.

Legal bases (EU/UK): contract, legitimate interests, consent, legal obligations.

Lawful grounds (India DPDP/2023): your consent or legitimate uses required to provide the service.

3) Sharing and disclosure

We share data with:

  • Service providers (processors): hosting, email, analytics, crash reporting, payment processing, customer support. Bound by contract and only for our purposes.
  • Business transfers: merger, acquisition, or asset sale.
  • Legal: to comply with law, enforce terms, or protect rights and safety.

We do not sell your personal data.

4) International transfers

Your data may be processed outside your country. When we transfer data, we use appropriate safeguards (e.g., EU Standard Contractual Clauses, UK IDTA, or equivalent). Hosting region: [cloud + region, e.g., AWS ap-south-1].

5) Security

We apply administrative, technical, and physical safeguards, including encryption in transit, role-based access, and audit logging. No method is 100% secure. Report issues to security@admingloves.com.

6) Retention

  • Account data: life of the account + 24 months.
  • Billing/tax records: 8 years or as required by law.
  • Logs/telemetry: up to 180 days unless needed longer for security or audits.
  • Support tickets: 24 months.

We delete or anonymize when no longer needed.

7) Your rights

Depending on your location, you can request:

  • Access, correction, deletion, portability.
  • Limit or object to certain processing.
  • Withdraw consent for optional features or marketing.
  • California (CPRA): opt out of "sharing" for cross-context advertising.
  • India (DPDP): grievance redressal and consent withdrawal.

To exercise rights, email privacy@admingloves.com with your request and verification details.

8) Cookies and similar tech

We use:

  • Strictly necessary: sign-in, load balancing, security.
  • Analytics: understand usage and improve the product.
  • Marketing (optional): only if you consent.

You can change preferences in our [Cookie Settings] and through your browser controls.

9) Product-specific notes

SSPR/Identity features: we read only the directory attributes needed to perform the requested action. We never store your directory password. Where possible we store hashes or tokens instead of raw identifiers.

Desktop/agent/mobile: may send health and crash data to keep services reliable. You can request telemetry minimization for your tenant.

10) Children

Our services are for business users. We do not knowingly collect data from children. If you believe a child provided data, contact us to delete it.

11) Third-party links

Our site may link to other sites. Their privacy practices apply to their pages and services.

12) Changes to this policy

We may update this policy. We will post the new version with an updated effective date. If changes are material, we will notify you.

13) Contact

ADMINGLOVES PRIVATE LIMITED

H.No. 10-82, INDRAREDDY NAGAR - 2, Janwada, Shankarpally, K.V.Rangareddy- 500075, Telangana

Email: privacy@admingloves.com

Support: admingloves.com/contact

India Grievance Officer (DPDP/IT Rules): grievance@admingloves.com, response within 30 days.